Step One Grievance
  • Fully custom web forms. Unlimited screens and fields.
  • Low monthly cost.   Click here for rates.
  • Cloud convenience. Works on PC, Mac and all tablet types. Cloud convenience.
  • Up to ten users with individual screen-level permission settings.
  • Searchable by any field or combinations.
  • Upload images and documents.
  • Report designer with selectable grouping and filter criteria.
  • Search and report results to screen or CSV.
  • Email alerts on your deadlines.
  • Backed up nightly.
  • Data exports in CSV format.
  • Mobile version for smart phones.
  • Secured with 2048-bit encryption and multi-algorithm hash.
Watch a video demo

A short video (3:30) showing a sample configuration.


Contact us!
Click or call
(800) 778-9651


We'll listen and help you toward a solution (whether it's Step One or not).


Our history

Eight years building custom grievance and arbitration software.


About us

Step One Business Services, LLC.
Research at your fingertips

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Cost: click here

Take a look at our plans and see if one fits. Or let us know what you need.

Click here to schedule a demo

One on one consultation or a conference call with your group.